Thursday, October 17, 2013

Evaluation in Organizations: A Systematic Approach to Enhancing Learning, Performance, and Change, 2nd Edition, Darlene Russ-Eft




From new product launches to large-scale training initiatives, organizations need the tools to measure the effectiveness of their programs, processes, and systems. In Evaluation in Organizations, learning theory experts Darlene Russ-Eft and Hallie Preskill integrate the most current research with practical applications to provide a fully revised new edition of this essential resource for managers, human resource professionals, students, and teachers.

Review
Ricardo A. Millett, Director of Evaluation, Kellogg Foundation “Russ-Eft and Preskill set out on an ambitious journey to provide a systematic and comprehensive approach to the theory and practice of evaluation—and they deliver!”

Mark Easterby-Smith, Professor of Management Learning, Lancaster University “Russ-Eft and Preskill have written a valuable book that applies a collaborative approach to evaluation. Not only do they provide a comprehensive and accessible overview of the evaluation theory, but also offer a rigorous review and critique of its methods and techniques. This is not just another evaluation cook-book, but a resource for the thinking evaluator.”

About the Author
Darlene Russ-Eft is Professor and Chair of the Department of Adult and Higher Education Leadeership, at Oregon State University. She was the former Director of Research Services at AchieveGlobal, Inc. She lives in Portland, Oregon.

Hallie Preskill is Director of Strategic Learning and Evaluation with FSG Social Impact Advisors, a non-profit organization that works with foundations, nonprofits, corporations, and governments, to accelerate the change of social progress. She lives in Seattle.

This text is a phenomenal resource on evaluating programs. This was a required text for a recent class that I was enrolled in for graduate school. It has all the information you would need regarding the background/context of evaluation, designing evaluations, and utilizing collected data. This book is also clear and concise.

The greatest resource that I will use the most is the information on forming surveys and questionaires. There are a lot of great examples (of everything, not just surveys) throughout the book. It provides many contextual likert scale surverys. This will always be helpful to look back on because of the wordings and phrasings used in surveys. Creating an effective survey is extremely tough; but, with the help of this text, it can be a lot easier to both conduct and understand.

The faculty member at my institution said that she agreed that this was the best book on the market for program evaluation. I tend to agree with her because it has a huge amount of information and it is easily accessible and easily referenced. It has some images and diagrams that are informative and moderately pleasant to look at.

If you are going to be evaluating programs and don't know where to start or you just need some reference materials for creating surveys/questionaires then this book is for you. I could also see this book as a valuable resource for someone who is on the other end (having a program evaluated) simply for the fact that it will help with vocabulary/nomenclature when communicating with the evaluators.

Russ-Eft and Preskill have produced a first class book on evaluation that will be a constantly used reference on the bookshelf of any trainer, performance technologist or change agent who buys it. They begin with the history and theory of evaluation, presented in a very readable manner. Even their statistics section is easy to follow and apply! The section on the design and implementation of evaluations is packed with job aids, easy-to-apply tools and techniques, and guidelines on everything from running focus groups to sampling procedures. As a corporate evaluator I have been waiting for a book with this broad but in-depth coverage for years. Every aspect of the work of the evaluator is covered, and it is clear that the authors are both personally experienced in this field as well as widely read in the evaluation literature. Preskill and Torres' Readiness for Organizational Learning and Evaluation Instrument (ROLE) is generously included with instructions on administration and scoring, as well as an extensive bibliography for those who want to dig deeper into the subject of evaluation. This book is a must for those who are seriously committed to assessing the effectiveness and impact of interventions in organizations.

Product Details :

  • Paperback: 552 pages
  • Publisher: Basic Books; Second Edition edition (September 1, 2009)
  • Language: English
  • ISBN-10: 0465018661
  • ISBN-13: 978-0465018666
  • Product Dimensions: 1.5 x 6 x 9.1 inches


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